EXPERTISE / BRAND & CREATIVE

Consumer Research

Data Without Insight Is Just Noise.

Market intelligence resides in the unspoken friction.

Customers rarely say what they actually think.

Surveys measure behavior, not desire. Deep truths lie in the unexpressed friction.

Gotham conducts qualitative, ethnographic, and behavioral studies to uncover the deep-seated motivations and frictions that govern customer decisions in high-premium markets.

DEEP AUDIENCE

Look Beyond The
Spreadsheet. Observe
Behavior.

Quantitative metrics tell you what happened. Qualitative insights tell you why. We help brands decode human desire to design products and campaigns that stick.

We go directly into the environment where your consumer exists, observing friction points and unmet aspirations first-hand.

RESEARCH CAPABILITIES

How We Decode Audience Instinct

Consumer Research

Uncovering qualitative, behavioral, and structural customer insights.

Ethnographic Studies User Persona Development Journey Mapping Focus Groups & Interviews Behavioral Audits Cultural Trend Analysis Insight Extraction Friction Mapping
OUR IMPACT

Most Agencies
Report Data.
Gotham Uncovers
Behavior.

Through absolute scientific observation and direct ethnographic interviews, we help organizations:

• Identify Hidden Friction Points
• Unveil Unconscious Brand Desires
• Predict Future Cultural Shifts
SELECTED PORTFOLIO

Proven Results in This Capability

Digital Transformations

JetStream

Challenge: Increase brand awareness and consumer trust for an expanding fintech credit union.

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Product Launches

Aldea Uhmay

Challenge: Position a branded luxury real estate development in a highly competitive Tulum market.

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Brand Repositioning

Mestizos

Challenge: Launch a new fast-casual restaurant concept in the competitive Canadian market.

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Brand Repositioning

Quentin Judge

Challenge: Build commercial partnership and sponsorship opportunities in the elite equestrian sector.

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Digital Transformations

Gotham Group

Challenge: Reposition the agency from execution partner to a strategy-led growth partner.

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Global Campaigns

Baby Brasa

Challenge: Posicionar la marca dentro de manhattan manteniendo el espiritu joven pero elevado

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Digital Transformations

Fellini

Challenge: Desarollar una marca que mantuviera el espiritu de la dolce vitta - Desarrollo de una App para miembros recurrente y programa de fidelidad

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Global Campaigns

KLAW

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

Panama Report

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

Lilcon Assets

Challenge: Scale branding, authority and commercial conversions.

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Digital Transformations

Cash Flow Club

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

YAKUNAH

Challenge: Scale branding, authority and commercial conversions.

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Global Campaigns

Tivoli

Challenge: Desarollar una marca que mantuviera el espiritu de la dolce vitta -

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Brand Repositioning

Arrivo Tardi

Challenge: Construir storytelling y estrategia de marca asi como identidad grafica

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Brand Repositioning

ARI

Challenge: Desarrollo de brandbook, storytelling, mostrar el universo de la marca , como una marca de lujo con productos hechos en Italia puede amplificar esfuerzos para posicionarse y captar nuevos proyectos

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Brand Repositioning

Manifiesto Shop

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

Restoration

Challenge: Scale branding, authority and commercial conversions.

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Brand Repositioning

Gerardo Toro

Challenge: Scale branding, authority and commercial conversions.

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Brand Repositioning

Anatag

Challenge: Scale branding, authority and commercial conversions.

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Brand Repositioning

ANgel Sanchez Eyeswear

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

Georgio Ferrara

Challenge: Scale branding, authority and commercial conversions.

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Brand Repositioning

Sesame

Challenge: Scale branding, authority and commercial conversions.

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Digital Transformations

HYBE Entertiament

Challenge: Scale branding, authority and commercial conversions.

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Global Campaigns

Adotpa un Libro

Challenge: Crear una estrategia viral que posicione la lectura

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Brand Repositioning

Nos3 Magazine

Challenge: Scale branding, authority and commercial conversions.

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Brand Repositioning

Shapiro Dental Group

Challenge: Scale branding, authority and commercial conversions.

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Global Campaigns

TINOS

Challenge: Scale branding, authority and commercial conversions.

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Product Launches

ATLAS & AYA

Challenge: Desarrollo de logo, storytelling and brandbook

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CONCLUSION

The Deepest Moats Are Built
On Human Truths.

Let's find your customer insights.
Understand the unconscious mind.